RETAIL INTELLIGENCE

Advanced Analytics for Retail Mastery

Unlocking Retail Potential Through Data-Driven Insights

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CUSTOMER INSIGHTS

Elevate Customer Satisfaction with In-Depth Insights

Transform customer reviews into actionable insights for a superior in-store experience.

39Customer Experience Analysis
39Feedback-driven enhancements
39
  • Customer Experience Analysis

    Analyze detailed customer feedback to enhance shopping experience elements like accessibility, service quality, and comfort.

  • Feedback-Driven Enhancements

    Leverage consumer reviews to make targeted improvements in areas like customer service and store environment.

  • Multilingual Assistance

    Break down language barriers to understand global customer sentiments across different regions.

OPERATIONAL INSIGHTS

Streamline Operations with Data-Driven Insights

Identify operational improvements for enhanced efficiency and customer satisfaction based on customer feedback.

Strategic Operational Planning
39Operational analysis
Excel Reviews Import
  • Strategic Operational Planning
    Plan strategic changes in retail operations based on comprehensive customer insights for improved efficiency.
  • Operational Analysis

    Analyze customer feedback for insights into operational aspects like staff efficiency and wait times.

  • CSV/Excel Reviews Import

    Integrate and analyze custom review data for detailed operational insights

COMPETITIVE ANALYSIS

Outperform Competitors with Strategic Insights

Gain competitive advantage by analyzing how customers view your store in comparison to others.

39Market Position analysis
39Competitive benchmarking
48AI score
  • Competitive Benchmarking

    Benchmark against competitors to identify and capitalize on market opportunities.

  • Market Position Analysis

    Understand market position and customer perceptions compared to competitors.

  • AI Score

    Utilize AI scoring to gain a comprehensive view of your store's performance in the competitive landscape.

STRATEGIC PLANNING

Empower Your Decisions with Retail Intelligence

Inform your retail strategy with in-depth insights from customer feedback on pricing, promotions, store layout, and more.

38Market and promotion insights
38Multilingual Assistance
38Advances search and filters
  • Marketing and Promotion Insights

    Utilize Sensia's insights for impactful marketing and promotional strategies.

  • Store Layout Optimization

    Optimize store layout for an enhanced shopping experience based on customer feedback.

  • Advanced Search and Filters

    Segment and analyze consumer insights for tailored retail strategies.

Revolutionize Your Retail Space with Sensia - Gain the Insights to Thrive in Today’s Retail World.

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After a demonstration of about twenty minutes, I was able to envision the use of the solution. I quickly understood the value of Sensia and decided to go further with them.

Ellipse 826

Marketing Manager at The Balm

Keri Nadeau

40%

Increased in Consumer Engagement

35%

Growth in Market Share

25%

Improvment in Product Ratings

Transform Your Product Strategy with Sensia's Market Intelligence.