Stay ahead — quietly.
Some shifts are sudden. Others build beneath the surface.
Monitor & Anticipate is Sensia’s calm intelligence layer — built for brands that want to stay alert, informed, and in control. It turns scattered reactions into early signals — helping you act before trends become risks or frustration becomes churn.
Emerging Risks Watch
Spot sensitive topics before they spiral.
Sensia continuously reads reviews, forums, and social mentions to detect rising narratives — before they become full-blown issues. You see:
- Intensity: which topics gain emotional heat (health, ethics, pricing, inclusivity…).
- Framing: how consumers express frustration or concern.
- Response: which actions or reframes could rebuild trust.
A ranked list of watchpoints with sentiment heatmaps and suggested communication responses. Built for corporate, PR, and social teams that act early — not react late.

Store & Service Pulse
Fix what matters first.
Every experience leaves a trace — from checkout to care. Store & Service Pulse captures what consumers love, dislike, or expect to change — across stores, apps, and service channels. Select feedback or reviews from any channel — store, app, or service. In minutes, Sensia organizes:
- top irritants and delights,
- emotional tone and recurring pain points,
- and a prioritized list of quick fixes by consumer impact.
You get instant clarity on where to act first — and how to elevate what already works. Perfect for retail, hospitality, mobility, and service teams.

From vigilance to vision
Use Monitor & Anticipate to stay connected to the present — and ready for what’s next. It’s not about tracking everything; it’s about understanding what really moves people, in real time. When a pattern deserves deeper investigation, Analyst Lab takes over — to dive further, quantify, and enrich what’s been seen.
Observation becomes knowledge. Knowledge becomes direction.
→ Next: Analyst Lab — Depth, Without the Noise.
Sensia. From Signals to Stories.