Every point of sale
Service, waiting time, cleanliness, staff, consistency and value, for each of your locations and your competitors' nearby.
Retail and restaurant networks
See where every location wins, loses and why.
Compare service, waiting time, delivery and value across your network and nearby competitors — then rank the issues that will move perception fastest.
20 minutes, on your network and your competitors'.
Issues ranked by how fast they move perception
- Lunch-time waitingCity · 4 locations
- Delivery temperatureRegion · delivery
- Staff tone at the counterLocation · 2 sites
Illustrative example, not client data.
The network read
Where should the network act first, and why?
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Reading Waiting time ▾ vs 3 nearby competitors
Region
Your network vs competitors
Status
Auvergne-Rhône-Alpes
Behind
Île-de-France
In line
Occitanie
Ahead
Hauts-de-France
In line
City · Auvergne-Rhône-Alpes
Your network vs competitors
Status
Lyon
Behind
Grenoble
In line
Saint-Étienne
In line
Clermont-Ferrand
Ahead
Location · Lyon
Your network vs competitors
Status
Location 07
Behind
Location 02
Behind
Location 11
Behind
Location 05
Behind
Location 03
In line
Location 09
Ahead
Topic · Location 07
Location 07 vs competitors nearby
Status
Waiting time
Behind
Staff
In line
Cleanliness
Ahead
Value
In line
Your network
Average of nearby competitors
Reviews · delivery feedback · social, for each point of sale and the competitors around it
Illustrative example, not client data
What Sensia reads
From one location to the whole network.
Consolidated your way
By city, region or country, so each level of the organization reads the network at its own scale.
Delivery and brand
Delivery feedback (accuracy, temperature, packaging, speed) and social conversations about menus, ranges and launches.
What you get
The questions it answers, the outputs you receive.
Questions it answers
- Which frustrations are ours, and which are the category's?
- Which cities or regions diverge from the network?
- Where do competitors win on experience, and why?
- Did the last launch change what customers talk about?
- Which fixable issues would move perception fastest?
What teams receive
- A category benchmark: where you lead, trail or are absent
- Ranked irritants with volumes, trends and verbatims
- Launch and promotion reads
- Summaries whenever key insights change
- A shared base for network, marketing and franchise leads
Want the category view first?
Our Quick-Service Restaurants France market reads the whole category nationally. It doesn't read individual locations: that's what the network setup is for.
See it live
See your network next to the market.
In 20 minutes, we'll show you what customers say about your locations and your competitors'.
20 minutes · your network · no preparation needed