Customer story · Global food company

Finding the territory competitors left open.

A food company wanted to position a better-for-you range in a category where every brand makes the same promise.

62,000+ consumer reviews · UK, Spain and US · 6 weeks

Crowded

“Healthier, no sacrifice”: every brand and private label claims it.

Ownable

An everyday functional benefit: the one territory no rival holds.

Proof · Narrative Territory Finder Who owns which territory · UK
Territory The brand Rival A Rival B Rival C Status
Healthier, no sacrifice Crowded
Real fruit, real taste Entry ticket
No artificial finish Open
Everyday functional benefit Ownable

The story

How an open territory became the claim.

01

Everyone promised the same thing.

Leading brands and private labels all sold a healthier version without sacrifice. Saying it again would not set the range apart.

On the pack
“Healthier, no sacrifice”
On every pack. So what makes one believable?
02

Reading every rival, not just the brand.

Sensia read what consumers had already written about the brand, its competitors and private labels, in each market, so every territory could be compared like for like.

What Sensia read

62,000+ consumer reviews

The brandCompetitorsPrivate labelsUKSpainUS
03

Texture is how they check.

Consumers don't reject the healthier version. They test it with their first taste: thick and creamy reads as quality. An artificial finish is the barrier that keeps coming back.

The words that changed
The brand said No sacrifice
Consumers say thickcreamyno artificial finish
04

One benefit, two roles.

The brand's functional benefit is the territory nobody else holds. In the US, it leads. In the UK, consumers want taste first, so it supports.

The verdicts
US GO93% Lead claim
UK REWORK62% Supporting claim

How it worked

One method, every market.

  1. One focused scope per range and market

    Each with the brand, its competitors and private labels.

  2. Every territory compared like for like

    Who consumers link to each one, brand by brand.

  3. Claims tested where they'll be used

    A verdict and a confidence level per market.

Seven focused scopes, three markets, six weeks.

In consumers' words

“Nope. This tastes just like the real deal.”
Consumer review UK
1 territory

that no rival holds, ready to own.

23 analyses

since February 2026, across 89,000+ consumer reviews and four markets.

Read the reformulation story →

See it live

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