Trust and security

Built for enterprise security reviews.

How Sensia keeps every answer traceable, personal identifiers protected and your data private.

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What happens to a consumer signal

  1. Public consumer signals Reviews, social conversations and retail feedback, plus your own files if you add them.
  2. Personal identifiers removed Never exposed, including when your teams ask from an AI assistant.
  3. Your isolated account, hosted in the EU Role-based access, on SOC 2 and ISO 27001-certified cloud infrastructure.

    EU hostingRole-based accessNot used to train third-party models

  4. Answers with their sources In the Sensia app or your AI assistant, each answer links back to the signals behind it.

Our commitments

Four commitments, already in place.

  • Traceable

    Every signal links back to its original review, post or source file. Answers cite the evidence behind them.

  • Anonymized

    Sensia analyses public consumer signals. Personal identifiers are never exposed, including when your teams ask from an AI assistant.

  • Private

    Your data, prompts and analyses remain under your control and are never used to train third-party models.

  • Isolated and hosted in the EU

    Data isolated by customer account, role-based access, EU hosting on SOC 2 and ISO 27001-certified cloud infrastructure.

Security pack

Need the details for your review?

Request our security pack, or send us the questions your security or procurement team needs answered.