Stay ahead of what’s shifting. Monitor & Anticipate helps you detect rising risks, capture store and service feedback in real time, and act before issues escalate — with clarity and calm.
Some shifts are sudden.
Others build slowly, beneath the surface.
Monitor & Anticipate is Sensia’s intelligence layer for brands that want to stay alert, informed, and in control — without the noise.
It turns scattered consumer reactions into early signals — helping you act before trends turn into risks, or dissatisfaction becomes churn.
Sensia continuously reads open conversations — reviews, forums, and social mentions — to detect rising sensitive narratives before they turn into full-blown issues.
You see:
Delivered as a ranked list of watchpoints with sentiment heatmaps and suggested communication responses.
Perfect for corporate affairs, PR, and social teams looking to act early, not react late.
Every experience leaves a trace — from checkout to customer care.
Store & Service Pulse helps you instantly capture what consumers love, dislike, or expect to change in physical or digital experiences.
Upload feedback or reviews from stores, delivery apps, or service channels.
In minutes, Sensia organizes:
You get clarity on where to act first — and how to elevate experience where it already shines.
Ideal for retail, hospitality, mobility, or any service environment.
Use Monitor & Anticipate to stay connected to the present — and prepared for what’s next.
It’s not about tracking everything; it’s about understanding what really moves people, in real time.
From here, when a pattern deserves deeper investigation, Sensia’s Analyst Lab takes over — to dive further, quantify, and enrich what’s been detected.
Observation becomes knowledge.
And knowledge, direction.
→ Next: Analyst Lab — Depth, Without the Noise.
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